Help Desk assistance with CM/ECF issues is available by phone at 850-521-5001 (Tallahassee local area) or 866-639-4615 (toll free) or by email at CMECF_HelpDesk@flnb.uscourts.gov.  The Help Desk is staffed Monday through Friday from 9:00 a.m. to 5:00 p.m., Eastern Time, excluding federal holidays or other days when the Clerk’s Office Intake counter is closed.