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Quality Control (QC) by the Clerk’s Office

Type: 
ECF User Manual
Answer: 

If the Clerk’s Office identifies an error during the Quality Control process, they will docket either a “Submission Error Notification” advising of the exact nature of the error to be resolved or a “Corrective Entry” advising that we have corrected the problem. 

Submission Error Notification (“SEN”):  SENs will identify the exact nature of the error(s) and most always require that the document be refiled correctly.  You will receive only one notification of the need to correct the filing and, if you are advised of the need to refile, your document or pleading will not be processed until it is filed correctly, or the error identified has been resolved. 

The most common errors receiving a SEN are:

  • Document not signed/improperly signed
  • Amendment(s) to Voluntary Petition, Lists, Schedules, and/or Statements not in compliance with N.D. Fla. LBR 1009-1(A), (B), and/or (C)
  • Negative Notice – Improper use of or improper or omitted legend
  • Incorrect filing event used
  • Incomplete PDF/document appears to be missing pages
  • Document filed in wrong case
  • Improper or outdated forms used
  • Multiple documents uploaded as one filing
  • Attachments missing
  • Wrong PDF attached

Occasionally the Court will enter a Submission Error Notification stating that the Court will process a pleading according to local procedure, most often due to the time-sensitive nature of the pleading.  These notations are for your information regarding future filings of the same type.  Repeated occurrences of the same type of error by the same filer will be reported to chambers for action.

Corrective Entries: A Corrective Entry is a notification that the Clerk’s Office has corrected something docketed by another filer.  The most common Corrective Entry notifications are associated with corrections the Case Administrator will make in CM/ECF when performing the Quality Control check on a new petition:

  • Alias listed on petition but omitted from CM/ECF
  • Debtor/Joint Debtor name different on petition than entered into CM/ECF
  • Social Security Number updated after receipt of Amended Form 121
  • Asset designation reclassified (NOTE: Chapter 7 cases are always “no asset” in this district until otherwise advised by the case trustee)
  • Statistical data updated to match petition
  • Updated deficiency notations
  • BAPCPA statistical mapping added to pleading

When the Court takes corrective actions such as these, they will docket the Corrective Entry to maintain the integrity of the docket.  The entry will identify the exact nature of the change made and requires no action by the original filer.